Get an immediate -- and secure -- answer to your questions about loans, account transactions, and more when you use LiveChat instant messaging to contact an STCU Member Service Representative.
Instant messaging is more than just a great convenience; it's also completely secure! It's the one place you can exchange specific account information with STCU without fear of giving anything away to a cybersnooper.
Your chat is encrypted just like your STCU online banking account information, and chat transcripts are protected in a secure "vault" inaccessible to hackers.
To protect your privacy, we use strict verification procedures to identify all LiveChat inquiries. And STCU will not initiate an instant message dialog, or disclose any LiveChat identity to a third party.
At this time, e-mail between you and STCU IS NOT secure. For your protection, we recommend that you never transmit passwords, PINs, member numbers, account balances, or any other private and confidential information by e-mail. Should you need to exchange confidential information with STCU, please call, visit a branch location, or use LiveChat.
P.O. Box 1954
Spokane, WA 99210-1954