We're here for you.
washington
(509) 326.1954
Fax (509) 344.2190
idaho
(208) 619.4000
Fax (208) 619-4050
toll-free
(800) 858.3750 and live chat
7:30 a.m. – 5:30 p.m. | Monday – Thursday
7:30 a.m. – 6 p.m. | Friday
Limited phone support available after hours.
Live chat not available after hours.
Connect on your time.
Don't want to wait? Help yourself!
Not urgent? Email us.
Want to skip the line? Book an appointment to connect with someone on our team.*
Prefer snail mail? P.O. Box 1954 | Spokane, WA 99210-1954
Send a message
Use the form below to email us your question or comment. We'll do our best to respond quickly.
Please do not include member numbers, PINs, account balances, or other confidential information in this form.
For secure communications, use STCU's live chat during regular business hours, send a secure message in online banking, or call us toll-free at (800) 858-3750.
Disclosures
*Appointments only available for select services. Don't worry, if you don't see what you're looking for, we may be adding it down the road. You can still walk into a branch any time for help.