General business online banking support.

How do I register for business online banking?

Business members may request access for Business Online Banking. STCU will process the request and follow up within one business day. Once registered, you may download the STCU Business Banking mobile app from the Apple App or the Google Play Store.

Not an STCU member? Join us as a business member — then open your accounts and register for online banking! It's easy to do.

Learn more and join us

How do I log into business online banking?

Desktop.

1. While on stcu.org, click the purple “Log in” button at the top of the page.
2. Select “Business Online Banking.”
3. The login page will then ask you to enter your username and password. Enter them in the appropriate fields and click “Log in.”
4. You will be prompted upon first login to accept STCU’s Electronic Service Agreement and to enter a randomly generated security code you will receive by either text or phone call.
5. You should not be prompted to enter a security code during future logins, unless you clear your cookies or use a new or different mobile device.

Mobile App.

1. Download the STCU “Business Banking” mobile app from the Apple App Store or the Google Play Store.
2. The login page will then ask for your username and password.
3. Enter them in the appropriate fields and click "Log in.”
4. You will be prompted upon first login to accept STCU’s Electronic Service Agreement and to enter a randomly generated security code you will receive by either text or phone call.
5. You should not be prompted to enter a security code during future logins, unless you clear your cookies or use a new or different mobile device.
6. For devices that support it, enable face or fingerprint authentication to make future logins easier.

What if I forget my username or password?

If you forgot your username or password please contact your Business Administrator. Business Administrators may contact STCU at (509) 344-2200 for assistance.

What are the system requirements for using business online banking?

• Windows: Any Microsoft supported version that supports a browser below.
• macOS: Any Apple supported version that supports a browser below.
• iOS: Two most recent versions.
• Android: Two most recent versions.
• Supported browsers: *
  • Google Chrome: Two most recent versions.
  • Microsoft Edge: Two most recent versions.
  • Mozilla Firefox: Two most recent versions.
  • Apple Safari: Two most recent versions.
  • Mobile Safari for iOS: Two most recent versions.
  • Chrome for Android: Two most recent versions.

*Internet Explorer is not fully supported, and it is recommended that you use a different browser. Beta versions of browsers are not officially supported.

Is there a monthly fee for accessing business online banking?

No, STCU offers access to business online banking free of charge for business members who enroll. Additional services are available for purchase.

Message and data rates may apply if you choose to enable text message alerts from business online banking; check your plan for details.

Are there resources available on how to use business online banking?

Yes, there are resources available on how to use business online banking. Please see the business online banking user guide (PDF) and visit our business online banking page to learn more.

How do I delete my STCU Business mobile app account?

Please contact STCU at 509.344.2200 or 877.304.7185 if you require assistance in deleting your STCU Business Banking mobile app account. Note: Certain information may be retained for security, fraud prevention, or regulatory compliance.