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STCU withdraws from shared branching network.

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Participation ended March 25.

Access continues to the nationwide ATM network, and most transactions also can be done on the STCU mobile apponline banking, or telephone banking.

[March 11, 2021]

In 1997, STCU became the first Spokane credit union to join the nationwide shared branching network. It was a great advancement for STCU members who could access their accounts while traveling, or if they had moved out of the area.

Nearly a quarter-century later, with the development of safe and secure options like the STCU mobile app and online banking, use of shared branching is in steady decline. About 4 percent of STCU members accessed their accounts from a shared branching partner in 2019. That was followed by further declines in 2020, due in part to the pandemic.

As a member-owned cooperative, we constantly evaluate the cost-effectiveness of our products and services. Like many other credit unions, we have decided that shared branching no longer makes sense for STCU. On March 25, 2021, we withdrew from the network.

However, STCU remains a member of the CO-OP® ATM network, meaning you have continued access to more than 30,000 surcharge-free ATMs worldwide to withdraw cash, deposit cash or checks, make transfers between savings and checking accounts, and more.

Use the CO-OP website and its mobile app to search for participating ATMs near your home, office, or wherever you travel.

For 24-hour account access, try STCU’s secure online banking, mobile app, or telephone banking.  Check balances, pay bills, deposit checks (with the mobile app), and other transactions. Go to stcu.org/tips for more details about these and other self-service options.

If you have any questions about how to access your accounts, please contact us by instant message through Live Chat online, send a secure message in online banking, or call our Contact Center during business hours at (800) 858-3750.