Our guarantee

STCU's online banking and billpay promises

We guarantee that your electronic financial activities are safe, reliable, and secure when you use STCU online banking and billpay.

You will have zero liability from any loss that results from unauthorized online access if you abide by the terms of the electronic services agreement, if it's through no negligence of yours, and provided you notify STCU within two business days of when you first suspected an unauthorized transaction.

STCU will pay any late fees or finance charges incurred up to $50 should a bill payment arrive after its due date, provided you have scheduled the payment at least six (6) days before the bill is due, in accordance with the terms and conditions.

STCU will protect your privacy by maintaining the confidentiality of your personal information. Read our Privacy Policy to learn more.

With STCU online banking and billpay, you know your accounts enjoy ironclad protection and your payments will get where they're supposed to go safely, reliably, and securely every time.

We guarantee it!