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For after-hours communication -- or simply when its more convenient for you -- use the form below to send us an e-mail. Well respond back to you within one to two business days!

E-MAIL IS NOT SECURE! When sending your e-mail, please do NOT include member numbers, PINs, account balances, or other private and confidential information. E-mail is not always secure, so please do not send confidential information through e-mail.

For secure communications, use STCU's LiveChat during regular business hours or call us in Washington at (509) 326-1954; in Idaho at (208) 619-4000; or toll-free at (800) 858-3750.

Daytime Phone:
Evening Phone:
Question or Comment:

General help

and e-mail directory

General Inquiries and Support:

For inquiries or assistance regarding STCU membership, savings, checking, certificates, loans, online banking, telephone banking, and other services.
Specific Inquiries: For contacting those who supervise STCU's home equity and first mortgage programs. For e-mail inquiries concerning employment opportunities at STCU. For emailing STCU's management team. For e-mailing those who coordinate STCU's student services programs, including student loans. To register for a free STCU workshop.

Quick contacts

Phone numbers:

Washington: (509) 326-1954
Idaho: (208) 619-4000
Toll-free: (800) 858-3750

Mailing address:
P.O. Box 1954
Spokane, WA 99210-1954

Holiday schedule

  • New Year's Day
  • Martin Luther King Jr. Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Dec. 24, closing 3 p.m. when on a business day 
  • Christmas Day